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GeneProof PCR detection kit customers are provided with free customer service support.

This support includes the following:

  • provision of free demonstration kits and personnel training;
  • introduction of routine diagnostics and help with standard operating procedures application at the customer’s site;
  • help when dealing with any matters related to molecular diagnostics at the customer’s site;
  • quick solution of problems related to the supplied products – service guaranteed within 24 hours from the time of announcement;
  • cooperation in research projects using GeneProof products;
  • consultations concerning technological and clinical interpretations.
e-mail: support@geneproof.com
or phone number +420 543 211 679